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Shipping & Returns Billing and Shipping address MUST match. Packages are sent UPS and must be signed for. What about restocking fees? How much? When? Why? There is a restocking fee of 15% on all returns for refund, unless waived by our Customer Support. OhioPc is not responsible for manufacturer defects. We are not manufacturers. We are willing to replace a defective item. If a refund is requested instead of a replacement we will charge a 15% restocking fee. Why? Claiming "defective" is the easy way out of a restocking fee just because you do not want the item. If it is defective we will replace it.

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Thursday 11 March, 2010

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